Frequently Asked Questions
Do you take insurance?
We do not take insurance at our office, but we do provide superbills that you can submit to your insurance for possible reimbursement. This is dependent upon your insurance policy. Order such as labs, referrals, and imaging outside of our office can be billed to your insurance.
*Please note that Medicare and Medicaid do not accept superbills for reimbursement from our office.
Do I have to join the Membership?
Although we highly suggest it, you do not have to join our membership. Patients have the option to utilize our fee-for-service payment option.
What is a Health Membership?
Hyer Health’s Premier Membership uses a direct primary care model. This model cuts out the insurance middleman, allowing practices to operate on a smaller patient base. Our providers can focus on giving our patients the time, accessibility, and personalized care they deserve. Having a low monthly membership model means there are never any copays, deductibles, or surprise hidden charges.
How can a health membership help me save money?
Health memberships can be a cost-effective alternative to traditional healthcare, especially for those who need regular care.
As a specialty clinic, we prioritize frequent follow-ups to monitor progress and adjust treatment as needed. Our membership model helps patients save by offering discounts on labs, imaging, and medications—often at prices lower than insurance rates. With direct provider access and telehealth options, patients can conveniently manage their health without unnecessary office visits or time away from work.
How Is Direct Primary Care Different from Concierge Care?
Concierge care typically charges a premium membership fee in addition to billing insurance for services, which may still require copays. Concierge practices also follow insurance-mandated guidelines for reimbursement.
Direct Primary Care operates on a simple membership model that covers services without additional billing or third-party restrictions. This allows providers to focus entirely on personalized, patient-centered care.
I Have Insurance. Why Should I Join?
Good insurance doesn’t always mean good healthcare. Traditional insurance-based visits are often rushed, limited to one issue at a time, and focused more on paperwork than patient care.
At our clinic, you’ll receive personalized, high-quality care with longer appointment times, same or next-day urgent visits, and direct access to your provider. Our focus is on your health, not insurance restrictions.
Does your membership also include Weight Loss and Hormone Replacement?
Yes, your membership includes medical weight loss and hormone replacement management. However, the medications prescribed are not included. Our members have the option to use a pharmacy of their choosing or take advantage of extra savings through our partnered pharmacies.
Is Direct Primary Care health insurance?
No. While many patients use DPC membership to cover services in place of traditional insurance, DPC is not considered health insurance.
Should I still have health insurance?
We still recommend that all patients have at least a high-deductible health plan or a health share plan to cover events such as hospitalization, major surgery, or extensive specialist treatment.
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